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Fahlgren Mortine Privacy Policy & terms of use

This Privacy Policy and Terms of Use (“Policy”) establishes the privacy practices of Fahlgren Mortine’s website (the “Site”) and its mobile applications (“Apps”). Specifically, it outlines the types of information that we gather about you while you are using the Site and/or Apps and the ways in which we use and share this information. This Policy does not apply to any information collected offline—whether provided by you or collected by us through other means (for example, via telephone or through the mail). By visiting and using the Site and/or Apps, you agree that your use of our Site and/or Apps, and any dispute over our online privacy practices, is governed by this Policy. 

HOW WE COLLECT AND USE INFORMATION

We may collect and store information, including personally identifiable information (such as your name, phone number or email address) or other information that identifies you, that you voluntarily supply to us while on our Site and/or Apps. Some examples of this type of information include information that you electronically submit when you contact us with questions or complete an online form. We collect or store such personally identifiable information for purposes of responding to your inquiry or for otherwise providing the service you requested at the time such information was provided. 

We also collect and store non-personally identifiable information that is generated automatically as you navigate through the Site and/or Apps and numbers or alpha-numeric identifiers assigned by us, third parties or your computer. We may collect information about your computer’s and/or phone’s connection to the Internet, which allows us, among other things, to improve the delivery of our web and/or App pages to you and to measure traffic on the Site and/or Apps. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site and/or Apps. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site and/or Apps, cookies help us identify how many unique users visit us, and track user trends and patterns. We may also use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site and/or Apps or open HTML-formatted email messages. 

The information we collect may be collected directly by us, or it may be collected on our behalf by a third-party website hosting provider or another third-party service provider. 

We use the information we collect from you while you are using the Site and/or Apps in a variety of ways, including, for example, to process your request, provide you with services and communications that you have requested, send you email updates and other communications and customize features that appear on the Site and/or Apps, deliver our Site and/or Apps content to you, measure Site traffic, measure user interests and traffic patterns, and improve the Site and the services and features offered via the Site and/or Apps. In addition, we may use any information submitted by or collected from you via the Site and/or Apps for any purpose related to the Site and/or Apps, including to contact you for customer service purposes, to inform you of important changes or additions to the Site and/or Apps or the services offered, and to send you administrative notices and any other communications that we believe may be of interest to you. 

In providing integrated communications services to our clients, we may collect personally-identifiable information as agent for a particular client on a specific project. In those cases, we collect and store such information and provide it to our client for its business purposes and we only collect and store that information for the period of time necessary to those services to our client.  Such information is not shared with anyone other than our client. 

We also may provide your information to our affiliates or to third parties, including our third-party service providers and contractors, for purposes related to Site and/or Apps administration and operation.  

We also make some content, products and services available to you through our Site and/or Apps through cooperative relationships with third-party providers. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, which should be clear to you, the provider partner may collect information from you directly, in which cases the privacy policy of our provider partner will apply to the provider partner’s use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information.  

Please be aware that we reserve the right to share information about our visitors if required to do so by law or if, in our business judgment, such disclosure is reasonably necessary: (a) to comply with legal process; (b) to enforce our Terms of Service; or (c) to protect the rights, property or personal safety of our Site, our Apps, us, our affiliates, our officers, directors, employees, representatives, our licensors, our clients, other users, and/or the public. 

Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or our Site and/or Apps are acquired by another company, information about our Site and/or Apps users may be among the transferred assets. 

DATA COLLECTION

From time to time, we may collect general, non-personal, statistical information about the use of the Site and/or Apps, such as from what sites visitors are coming from when they visit our Site and/or Apps, when they first visited our Site and/or Apps, their Internet Protocol (IP) address, how many visitors visit a specific page on the Site or an App, how long they stay on a page and which hyperlinks, if any, they “click” on. We may use the IP address to infer information about such visitor, including its company, city and state. We collect this information through the use of “cookies” and other tracking technologies. We use this information to determine which areas of the Site or App are most popular and to enhance the Site or App for visitors. We may group this information into aggregate visitor data to describe the use of the Site or App to our existing or potential business partners, clients, sponsors or other third parties, or in response to a government request. However, please be assured this aggregate data will in no way personally identify you or any other visitors to the Site and/or Apps. 

California Business & Professions Code Section 22575(b) (as amended) provides that California residents are entitled to know how we respond to “Do Not Track” browser settings. We do not currently respond or take any actions with respect to do not track signals received from a web site browser. You may, however, refuse or delete cookies. Please refer to your browser Help, Settings or other similar instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another computer or change browsers. If you choose to decline cookies, some of the functionality of the Site and other websites may be impaired. 

STORAGE OF INFORMATION AND SECURITY

All information gathered on our Site and/or Apps is stored within a database to which only we and our hosting services provider are provided access. However, as effective as the reasonable security measures implemented by us may be, no physical or electronic security system is impenetrable. We can neither guarantee the security of our Site’s servers or databases, nor that information you supply will not be intercepted while being transmitted to us over the Internet. 

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personally-identifiable information. We restrict access to personally-identifiable information to employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. 

CHILDREN'S PRIVACY

This Site and the Apps are not intended for use by children under age 13. We do not knowingly collect personally-identifiable information from anyone under 13 years of age. If we become aware that we have unknowingly collected such information from a child under the age of 13, we will take commercially reasonable efforts to delete such information from our database.

DISCLAIMER OF WARRANTIES 

THE SITE AND/OR APPS ARE PROVIDED TO YOU “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM FOR OURSELF AND ON BEHALF OF APPLE AND ALL OTHER PARTIES INVOLVED IN THE DISTRIBUTION OF THE APP, ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SITE OR THE APPS, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE PROVIDE NO WARRANTY OR UNDERTAKING, AND MAKE NO REPRESENTATION OF ANY KIND, THAT THE SITE AND/OR APPS WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. 

LIMITATION OF LIABILITY 

WE ASSUME NO LIABILITY FOR ANY DIAGNOSIS, TREATMENT, DECISION MADE OR ACTION TAKEN IN RELIANCE UPON ANY CONTENT ON THE SITE AND/OR APPS OR ANY OTHER INTERNET SITES LINKED TO EITHER OF THEM. YOU ASSUME ALL RESPONSIBILITY AND RISK OF LOSS FOR YOUR USE OF THE SITE AND/OR APPS OR THE INTERNET AND THE CONTENT FOUND THERE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND APPLE AND THE RESPECTIVE AFFILIATES OF OURS AND APPLE, HAVE  NO LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE AND THE APPS OR THEIR CONTENT FOR PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES. THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.  

INFORMATION OBTAINED DOES NOT CONSTITUTE MEDICAL OR OTHER PROFESSIONAL ADVICE 

NO INFORMATION OR CONTENT CONTAINED IN THE SITE AND/OR THE APPS AND NO INFORMATION COMMUNICATED TO YOU IN RESPONSE TO A MESSAGE FROM YOU TO US IS INTENDED OR SHALL CONSTITUTE MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. YOU SHOULD ALWAYS VISIT OR SPEAK TO A QUALIFIED HEALTH CARE PROVIDER IN PERSON TO OBTAIN MEDICAL ADVICE AND DIAGNOSIS REGARDING A MEDICAL CONDITION AND PRIOR TO STARTING ANY NEW TREATMENT. UNDER NO CIRCUMSTANCE MAY THIS SITE AND/OR ANY APP BE USED DIRECTLY OR INDIRECTLY TO PRACTICE MEDICINE OR DISPENSE MEDICAL ADVICE. 

WAIVER OF RESPONSIBILITY FOR DEFECTIVE OR CONTAMINATED MATERIALS 

Although we make every effort to ensure the correctness of data, we disclaim responsibility for any errors or omissions, such as unintended technical inaccuracies or typographical errors, in the data or any content on the Site and/or the Apps. You also understand that we cannot and do not guarantee or warrant that files available for downloading from the Site and/or Apps will be free of “infection” or “viruses,” “worms,” “Trojan horses” or other malicious code that may include contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, for database security and integrity and for maintaining a means external to the Site and/or Apps for the reconstruction of any lost data. Use of the Site and/or Apps and the Internet  is strictly at your sole risk. 

CHANGES TO OUR PRIVACY POLICY

The terms of this Policy may change from time to time. We will notify you of any material changes to this Policy by posting a notice on the homepage of the Site and/or Apps for a reasonable period of time after such changes are made that this Policy has been updated and by changing the “Last Modified” date at the  bottom of this Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site and/or Apps following the posting of changes to these terms means you accept those changes. 

GOVERNING LAW

This Policy shall be governed by the law of the State of Ohio. Fahlgren Mortine makes no representation that this Policy and such practices comply with the laws of any other country. Visitors who use the Site and/or Apps and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our Site and/or Apps, you consent to the transfer and use of your information outside your country. 

HOW TO MAKE CHANGES TO YOUR INFORMATION

It is your right to have access to the information we capture about you. If you would like a copy of your personal information or would like to have this information updated or deleted, please send an email to privacy@fahlgren.com.

CONTACTING US

If you have any comments or questions regarding our Policy, please contact us at privacy@fahlgren.com or at our contact information below.

Fahlgren, Inc. dba Fahlgren Mortine

4030 Easton Station

Suite 300

Columbus, Ohio 43219

privacy@fahlgren.com

Last Modified:  July 1, 2023